Support & FAQ
FAQ for sTunes, pTunes, & Muse
General FAQs for sTunes, pTunes, & Muse
* Why is my Chromecast / Chromecast Audio / Android TV / Google Cast-enabled device not discovered?
* Why is my Bluetooth speaker not discovered?
* Can I find and add devices to the app manually?
* When I connect my Bluetooth speaker to the Mac, all system audio is sent to it. How do I stop that, and cast the app's audio only?
* How to keep audio on your Mac's internal speakers?
* My Mac went to sleeping while streaming, and the video / audio playback stopped. How do I fix that?
* I have multiple subnets in my home network. Would media streaming work for me?
* Why the media streaming doesn't work for me? Which settings should I have on my router?
* I have a firewall on my Mac, should I have some specific settings for it?
* How to check Wi-Fi connection quality?
* My question is not listed here. How can I report it?
* I have a feature request / product idea. Is there a way to send it to you?